IT Support Services Offered


At Jay Matthew Computers, I offer PC / Laptop repairs & IT Support for a wide range of devices & issues; from speeding up slow laptops and Apple Mac computers, to email & wifi support, to computer lessons for beginners.

Based in Welwyn Garden City, I cover Hatfield, Potters Bar, Stevenage, Hertford, Hitchin & Letchworth. You can drop your computer off to me in Welwyn, or I can visit you at your home or business. For more complex fixes I can take your computer away and bring it back once the repair is complete.

Computer Repairs in Welwyn Garden City, Hatfield, Potters Bar, Stevenage, Hitchin & Hertford by Jay Matthew Computers

Computer Repairs & Upgrades

Laptop won’t turn on? Windows 10 stuck in a boot loop? Blue Screen of Death?! Call for a repair estimate and I will prioritise you so you can get back up and running ASAP.
I can also install new hardware for you, whether that be a new superfast SSD to replace your slow old hard drive, extra RAM, or a new graphics card.

Slow Computer Fixes in Welwyn Garden City, Hatfield, Potters Bar, Stevenage, Hitchin & Hertford by Jay Matthew Computers

Slow Computer Fixes

Why is your computer running so slowly?! And just when you need it most! There are a number of potential underlying causes, with both software and hardware issues equally common. I carry out a full health check to find the root cause and get your computer running like new once again.

Email Gmail Outlook Support in Welwyn Garden City, Hatfield, Potters Bar, Stevenage, Hitchin & Hertford by Jay Matthew Computers

Email Support

Can’t send emails? Outlook keeps crashing? I provide support for all email clients, including Gmail, Outlook & Thunderbird. I can also assist with all email providers, including BT, Sky and VirginMedia email. I also offer support for personal domain email as well e.g. 123-reg, IONOS, BlueHost etc.

Wifi & Broadband Support

Slow Wifi? Broadband not connecting? Bad signal in parts of your house? I can troubleshoot your connection issues and provide tailored solutions for your home networking setup.

New Computer Setup in Welwyn Garden City, Hatfield, Potters Bar, Stevenage, Hitchin & Hertford by Jay Matthew Computers

New Computer Setup

Let me take the headache out of getting a new computer set up. I can install your new laptop / PC / Mac, transfer your data from your old computer, and set up all your software including configuring your email and anti-virus.

General IT Support

I provide general IT Support for a multitude of devices and services. I can help you set up your new printer, remove viruses, set up a data backup, carry out in data recovery from failing hard drives, speed up slow tablets, set up your Smart TV, and much more.

Computer Lessons for Seniors

Do you find technology challenging? I offer computer lessons for seniors and beginners, delivered with patience and at your own pace. I explain terms and concepts in everyday language, with no confusing jargon!

Computer Repairs in Welwyn Garden City, Hatfield, Potters Bar, Stevenage, Hitchin & Hertford by Jay Matthew Computers

Welwyn Garden City IT Support: Call Jay now for all your computing needs!